Grant a specific number of points when a customer completes a web survey
You can also control reward frequency—such as once per day or once per month—by configuring conditions in Shopify Flow.
A customer completes a web survey
After submission, the customer is redirected to a page created with User Tag Plus
A “Grant Points” button is displayed
The customer clicks the button
Points are granted automatically
This setup is especially useful when using a survey tool that does not include a built-in reward or point feature.
If you are using a survey app such as Asklayer, which already provides reward functionality, please configure the point rewards directly within that app.
Create a new page using the theme editor
Embed User Tag Plus on this page
In your survey tool, set the completion / Thank you page to redirect to the page created in Step 1
Create a Shopify Flow workflow to grant points when the customer tag is applied.
Shopify Flow
A points / loyalty app that supports Shopify Flow actions
Create a customer segment that includes users with the specific tag added by User Tag Plus
Set up the following workflow in Shopify Flow:
Trigger
Customer joined segmentSelect the segment created in Step 1
Action ①: Grant Points
Use your loyalty app’s Flow action (e.g. Add points) to grant points to the customer
Action ②: Remove Customer Tag (Optional but Recommended)
Remove the customer tag added by User Tag Plus
If the tag is not removed, the reward cannot be granted again, which may prevent future reward campaigns from running correctly.